State Grid Nanyang Power Supply Company: “Tailored Measures for Each Enterprise” to Ensure Stable Power Supply for Summer Operations

“Thank you so much for visiting our facility to inspect electrical safety. You’ve truly relieved our concerns about power usage during the summer production season,” said the head of Detong Communications Equipment Co., Ltd. on May 19, expressing appreciation to the visiting staff from State Grid Nanyang Power Supply Company in the Advanced Manufacturing Development Zone of Dengzhou City, Nanyang.

To ensure enterprises can operate efficiently and safely during the summer peak season, State Grid Nanyang Power Supply Company has implemented a “Tailored Measures for Each Enterprise” approach for key enterprises across the city. Professional technicians are dispatched regularly to provide “free consultations” on power distribution systems and emergency power sources. Identified issues are promptly addressed with corrective measures, improving overall power reliability. Company staff engage in face-to-face communication with enterprise representatives to listen carefully to their opinions and suggestions, gather feedback on power supply conditions, electricity pricing, and service quality, and help resolve real challenges faced by businesses. Technical experts guide enterprise electricians in inspecting power distribution equipment and safety management systems. Any identified safety hazards are immediately discussed with the enterprise. If on-site rectification is feasible, it is carried out without delay; otherwise, follow-up measures are tracked to ensure timely resolution. This proactive approach lays a solid foundation for safe and reliable electricity use in enterprises.

Additionally, for enterprises seeking to expand production capacity, State Grid Nanyang Power Supply Company has opened a “green channel” to streamline service. Under this mechanism, applications are accepted and processed within one day, with a “handle first, submit documents later” model in place to meet urgent electricity demands. Emergency repair teams maintain 24/7 communication readiness and respond to service calls immediately, ensuring no problem goes unresolved overnight. The company also provides technical support tailored to actual production needs, including energy-saving solutions and reactive power compensation, helping enterprises reduce losses, increase efficiency, and accelerate development.

As of now, State Grid Nanyang Power Supply Company has carried out 19 service visits, resolved 13 power-related issues for enterprises, eliminated 47 safety hazards, and distributed over 1,000 safety information brochures.(By Xu Ning and Wang Yagang)