Nanyang, Henan: State Grid Ensures Reliable Power for Spring Irrigation

On February 24th, State Grid’s Tongbai County Power Supply Company in Nanyang, Henan province, dispatched teams to the Luohe Village well-pump distribution area in Xinjixiang Township to conduct a comprehensive safety inspection, ensuring reliable power for spring irrigation and peace of mind for local farmers.

With limited rainfall in the Tongbai region since the Lunar New Year, timely irrigation is critical for the wheat crop’s green-up phase. Responding quickly, the power company launched a special action plan to guarantee power for farmland wells during spring irrigation. The plan emphasizes accountability at all levels to ensure wells are connected and functioning, and provide local farmers with sufficient power and excellent service.

To facilitate electricity services for farmers, the company has established “green channels” at its 16 service centers across various townships. These channels provide one-stop service, streamlining the application process with convenient options such as QR code payments, facial recognition, and single-document processing for new connections and upgrades to irrigation stations and communal pumps. Account managers actively visit farms to provide on-site assistance, answer questions, and offer troubleshooting services. They also distribute educational materials on safe electricity use to enhance farmers’ awareness of electrical safety. Additionally, the company effectively utilizes the “State Grid Online” app and customer WeChat groups to share timely updates and service guidelines, allowing farmers to access important information and manage their accounts from the comfort of their homes.

In addition, the company has deployed 16 specialized service teams to inspect equipment in the field, using infrared cameras, partial discharge testing, and live-line techniques to quickly identify and fix potential problems. Dedicated staff works directly with water cooperatives and village leaders to coordinate line inspections and repairs.

By leveraging advanced technology, the company continuously monitors voltage and power consumption at all well sites, conducts load forecasting, and optimizes grid operations to accurately meet irrigation electricity demands.

To date, the service teams have completed inspections of 249 irrigation wells, eliminated nine power supply safety hazards, and addressed 40 customer-related issues. They have also facilitated 23 new irrigation power connections and distributed over 1,000 safety awareness brochures. Going forward, the company will closely monitor farmers’ electricity needs for spring irrigation, continuing to provide a “full charge” of power to support increased agricultural production and higher incomes for farmers in Tongbai. (By Li Ruiliang & Hao Zhenying)