State Grid Zhoukou: Supercharged Support Powers Up Businesses for a Flying Start into the New Year

Electricity is the lifeblood of the national economy and a crucial support for fostering new growth momentum. Embracing a fresh start, businesses across all sectors are hitting the ground running after the Spring Festival break, jumpstarting high-quality economic development throughout the region.

State Grid Zhoukou Power Supply Company is resolutely fulfilling its primary responsibility of ensuring a dependable power supply. By accelerating the construction of the power grid, strengthening equipment operation and maintenance management, and proactively seeking out the needs of businesses through door-to-door visits, the company is responding to the electricity demands of business operations and major construction projects. The company consistently enhances customer satisfaction and confidence by offering top-notch electrical service through multiple measures, laying a strong foundation for the tailored development of innovative productivity enhancements, and fully supporting high-quality economic and social progress.

The burgeoning low-altitude economy presents a significant opportunity for developing those innovative productivity enhancements, serving as a crucial link in fostering new growth. On February 6th, the Xihua County Low-Altitude Economy Industrial Park, backed by a 4.202 billion yuan investment, officially broke ground. Following the project’s launch, the power company implemented comprehensive, hands-on support and end-to-end electrical services, efficiently managing control circuits and power distribution automation wiring in the industrial park’s substations, making sure the park would not experience power outages during construction. Furthermore, to meet the energy demands of businesses within the park, the company introduced “one-stop shop” electrical service initiatives, ensuring power is ready and waiting, eliminating any delays for businesses.

“We really appreciate you guys coming out to inspect our electrical equipment; It gives us real peace of mind starting up for the new year,” said a grateful representative from Henan Liansu Industrial Co., Ltd., located in Huaiyang District. On February 7th, State Grid Zhoukou Power Supply Company technicians conducted safety “check-ups” on the company’s electrical equipment, helping them gear up for a successful start to the year.

With a “get-it-done” attitude, State Grid Zhoukou Power is leveraging its years of experience to roll out a suite of customer-focused services designed to guarantee smooth power for businesses as they resume operations. Teams of party-member service reps actively engage with clients, personally visiting businesses to thoroughly inspect metering devices, service lines, disconnects, switches, and other electrical equipment at businesses restarting operations. Any identified issues are addressed promptly by issuing corrective notices and assisting businesses in developing appropriate solutions. They have also established a dedicated communication channel with 24/7 availability to safeguard business power and production. Additionally, the company has created an expedited “Green Channel” for key accounts needing new or upgraded power service, streamlining the application process and minimizing turnaround times for capacity upgrades and other post-restart service requests, ensuring customers can quickly resume production and resolve any power-related challenges.

State Grid Zhoukou Power Supply Company will continue to monitor the resumption of operations throughout the region, maintaining regular communication with local businesses to stay  informed about their energy needs. They will perform “check-ups” on transformers, distribution equipment, transmission lines, and more, providing 24/7 support to ensure all measures designed to help businesses get back on their feet are fully implemented and effective, delivering a “full charge” to power their recovery and success. (By Tian Miao & Xu Haoran)