Digital Transformation Accelerates Power Repair Efficiency in Kuitun

Kuitun, February 6th – State Grid Kuitun Power Supply Company technicians Chang Guoxiang and Luo Chong received an urgent repair call from Shi Mantun, a resident of Hongshan Erlian, reporting a power outage. Hongshan Erlian, located on the urban-rural fringe of Kuitun City, posed a unique challenge: its aging housing stock, primarily built in the 1950s and 1960s, lacks consistent street numbering, complicating emergency response efforts. 

Using the “Grid Integration Map” system, Chang instantly pinpointed the exact location of Shi Mantun’s electricity meter by simply entering his name: Low-voltage Pole 002 on the 0.4 kV left branch of Public Transformer 71 along the 10 kV Gonglian Line. Guided by real-time navigation via the “iState Grid” mobile app, the repair crew arrived on-site in just 21 minutes.

“I was about to get dressed and meet you at the 312 National Highway intersection, but you’re unbelievably fast!” a surprised Shi Mantun exclaimed, stunned by their efficiency. Upon learning of the precision location enabled by the “Grid Integration Map” and real-time navigation, he marveled, “Technology is truly amazing these days! It makes the impossible possible!” This digital-driven approach has slashed average on-site response times by 18 minutes, enabling faster repairs, minimizing outage durations, and garnering widespread user acclaim. Using the “Grid Integration Map” to locate customers, address outages in remote areas, and streamline fault detection has become standard practice.

Kuitun Power Supply Company’s commitment to digitalization, intelligence, and visualization is underpinned by a high-precision Geographic Information System (GIS). By integrating customer names, meter asset numbers, and user IDs, the system achieves pinpoint accuracy in location. Furthermore, digital enhancement fuses advanced 3D modeling with real-time operational data and GIS information, facilitating proactive outage detection, rapid visualization of affected zones, and precise identification of fault locations. Since its launch, the digital platform has dramatically improved repair efficiency, achieving 100% timeliness and accuracy in on-site arrival.(By Fran)